Frequently Asked Questions
Velvet Radiance is a luxury skincare brand focused on nourishing, brightening, and strengthening the skin with high-quality ingredients.
We combine carefully selected natural and scientifically proven ingredients to create effective, luxurious formulas that prioritize skin health, hydration, and radiance.
Are your products tested on animals?
We are committed to delivering your Velvet Radiance products efficiently and securely. Please review our shipping details below:
Domestic Shipping (U.S.)
• USPS First Class Parcel Shipping is available for all orders.
• Orders over $100 qualify for FREE shipping within the U.S.
• Orders are processed within 2-3 business days before shipping.
International Shipping
• Buyers are responsible for any customs duties, import taxes, or additional fees that may apply.
• Velvet Radiance is not responsible for delays caused by customs processing.
• International shipping rates vary based on destination and shipping method selected at checkout.
We appreciate your understanding and support! If you have any questions about your order, feel free to contact our customer service team.
At Velvet Radiance, we are committed to providing high-quality skincare products. Due to the nature of our products, we are unable to accept returns or exchanges at this time.
U.S. & International Orders
• We do not accept returns or exchanges on any purchases.
• Unfortunately, we cannot offer merchandise exchanges or returns on international orders either.
We appreciate your understanding and encourage you to reach out to our customer service team if you have any concerns about your order—we’re happy to assist you!
This serum contains Vitamin C, Niacinamide, and Hyaluronic Acid to brighten the skin, deeply hydrate, and refine skin texture.
Our face oil, infused with Vitamin C, Rose Oil, and Squalane, nourishes the skin, soothes irritation, and enhances radiance.
No, our toning cream is designed to even out skin tone, reduce hyperpigmentation, and enhance your natural glow without bleaching.
Yes! It is reccommend for the best results!
For best results, use this rich, restorative cream twice daily (morning and night) to hydrate, strengthen the skin barrier, and regulate oil production.
Yes! Our Velvet Radiance Soap is specially formulated to combat acne, reduce hyperpigmentation, and diminish dark spots, promoting a clearer, more even complexion.
You can shop our full collection and place orders directly on our website: Velvetradianceskin.com
We currently ship nationwide and internationally. Shipping rates and times may vary based on location.
Processing takes 1-3 business days, and shipping times depend on your location. You will receive a tracking number once your order is dispatched.
We’re happy to assist you! Use the contact form below or reach out to us via:
📩 Email:velvetradianceskin@gmail
