Policies


SHIPPING POLICY

We are committed to delivering your Velvet Radiance products efficiently and securely. Please review our shipping details below:


Domestic Shipping (U.S.)

    •    USPS First Class Parcel Shipping is available for all orders.

    •    Orders over $100 qualify for FREE shipping within the U.S.

    •    Orders are processed within 2-3 business days before shipping.


International Shipping

    •    Buyers are responsible for any customs duties, import taxes, or additional fees that may apply.

    •    Velvet Radiance is not responsible for delays caused by customs processing.

    •    International shipping rates vary based on destination and shipping method selected at checkout.


We appreciate your understanding and support! If you have any questions about your order, feel free to contact our customer service team.


RETURN POLICY

At Velvet Radiance, we are committed to providing high-quality skincare products. Due to the nature of our products, we are unable to accept returns or exchanges at this time.


U.S. & International Orders

    •    We do not accept returns or exchanges on any purchases.

    •    Unfortunately, we cannot offer merchandise exchanges or returns on international orders either.

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